Refund policy

All sales are considered final. Returns or refunds will only be issued if there is an error on our side, such as receiving the wrong item or a mistake with the order. If you believe there has been an error with your purchase, please contact us so we can review the situation and work toward a solution. The best way to reach us is by messaging @new.ageus on Instagram or by using the “Contact Me” page on our website. Once the issue is reviewed and confirmed to be an error on our side, we will arrange the appropriate return or refund.